Order Tracking

'RxWizard'

Our RxWizard enables you to order prescriptions via the Internet twenty-four hours a day seven days a week.




Its intelligent, drop down menus inform of lens materials, coatings and prescriptions combinations.

RxWizard calculates the lenses to cut out, using lens default shapes close to the frame shape and size. This takes into account the prescription parameters and measurements, providing best form lenses, thickness and shape for the order. You can see the results prior to ordering.

RxWizard also enables you to look up the status of your orders and track them around the Rawdon Optical production facility via PC & Internet.

Benefits of RX Wizard Ordering

  • Hundreds of Dispensers Are Using It With Great Satisfaction.
  • Improved Turnaround Time.
  • Intelligent Order Entry System
  • Increase Accuracy By Minimizing Missing Information & Transcription Errors.
  • Saves You Valuable Time.
  • Job Status Reports Readily Accessible.
  • Transmit Orders Frequently.
  • Comprehensive Product Availability Information.
  • Archive All Your Patient Prescriptions.
  • Password Protected Account.
  • User-Friendly.
  • Order 24/7 From Work, From Home Or Anywhere You Have Internet Access & The Rx Wizard Software.

FUN! Easy to use 'cascading windows' style of entry screen ensures accurate information is sent with each job, eliminating errors.

FAST! RxWIZARD is customized for each laboratory, so your access to precise availability of products and package-programs is immediate. You can transmit lens or frame tracings to speed the process, too. RxWIZARD prescriptions are the first in line when it comes to processing.

FULLY INTEGRATED! RxWIZARD allows you to enter an Rx and electronically transmit it, along with a frame, lens tracing or default shape to Rawdon Optical. You receive an up-to-date status report on in-process orders. The orders you transmit are archived, and you control how long they are kept. You can view and search both archived and in-process orders using the "Order Lookup" function.

ENTERING AN Rx

The RxWIZARD Entry Screen allows you to enter a new Rx, trace a frame/lens or choose a pre loaded default shape for that Rx. Even though there are a lot of fields on the screen, not all of them have to be used on any given Rx, you may find that some of the fields are never used. Rawdon Optical utilises an identical screen. Rawdon Optical Customer Service are trained and very capable of assisting you with your orders should you need help.

RxWIZARD knows about available lens styles and materials and will only let you enter valid information.

RxWIZARD knows how to enter a valid Rx. It will ask for the P.D. if you forget to enter it,and knows that multifocals and progressives require an add power. This careful editing means that the laboratory will be able to effectively and accurately manufacture your Rx with no delays.

RxWIZARD entry is also smart about duplicating fields "left for right" where this makessense. For example, the left lens style name does not need to be entered if it is the same as the right.

Help is available for most fields: simply select "F1". If you want to know valid options for a field, simply move the cursor to that field and scroll by typing Page Up or Page Down or click on the accompanying arrow box.

A TYPICAL DAY USING RxWIZARD

  • Start RxWIZARD on your computer.
  • Enter new Rxs using the RxWIZARD Order Entry Screen using the easy to use drop down menus.
  • You can use an approved frame tracer or a default shape already pre loaded into the RxWizard system similar to provide the shape of the frame so best form lenses can be provided.
  • Transmit your Rxs to Rawdon Optical real time. At the same time, you will get a report from us showing the statuses of Rxs being processed for you.
  • As you receive Rxs from us, dispense glasses to customers, or answer customer questions you can use the ORDER LOOKUP screen to review Rxs and update their statuses.
  • Restarting Rxs for existing customers is easy using the order archiving capability, the original frame tracing is also available!
  • At the end of the day, exit the program. This posts all shipped orders to the Archive.RxWIZARD is now ready for a new day!

Contact Rawdon Optical on 0113 288 3094 for your Account ID and Password to be able to start using RxWizard once downloaded, along with more information how to get set up using RxWizard.