Rawdon Optical Privacy Policy

We are Rawdon Optical Limited.  To contact us please see the information on our contact us page.  This Policy tells you about the information we collect.  We gather two types of information:

Personal Information

Personal information is gathered directly when, for example, you make an enquiry and we ask you to email or complete an online form.  Personal information is information from which you, or another person, can be identified.  We collect your name, email address and other contact details so we can provide you with the information and products you request.  If you open an account with us we will ask for further information that may include personal information.

Tracking Information

We may collect information about your computer, including where available, your IP address, operating system and browser type for system administration.  For the same reason we may obtain basic information about your general internet usage by using a cookie file stored in the hard drive of your computer.  No other cookies are used on this website.  This information is gathered indirectly when you access our website and does not include personal information about you.

How We Use the Information

Personal information is held securely by us and we use it for the purposes of handling your enquiries, providing you with the information you need or require on our products, processing orders, communicating with you and generally in order to maintain your account with us.  Personal information will be stored by us only for as long as is reasonably necessary to provide you with the products and services you require. We may disclose personal information (i) to another company in our Group, (ii) to a third party for the purposes of enforcing our terms and conditions of supply.  Otherwise we will not normally disclose personal information to third parties unless required by law to do so.

Tracking information is used to help us improve our website and to deliver a better and more personalised service to suit our regular visitors.

Removal of Personal Information and "Opting Out"

If you have submitted personal information to us that you would like removed from our data base you should contact us.

We may use your information in the future, in a limited way, to inform you about our business but we will stop if you ask us to.  You may contact us at any time to opt out of receiving promotional material from us.